Terms of Service

Last updated: 2026-05-28

1. Acceptance

By accessing or using Realty Stack (“the Service”), you agree to these Terms of Service. If you do not agree, do not use the Service. The Service is operated by 1814629 Alberta Ltd (Brent Deptuck, REALTOR® at Real Broker) (“we”, “us”, “our”).

2. Who can use Realty Stack

The Service is available only to licensed real estate professionals (REALTORS®) and the people they explicitly authorize. You confirm that:

• You are a licensed REALTOR® in good standing in your jurisdiction
• You are authorized by your brokerage to use third-party software
• You are responsible for ensuring any AI-drafted communication sent from your account meets the professional and legal standards of your practice

3. Your account

You are responsible for all activity that occurs under your account. Keep your credentials secret. Notify us immediately if you suspect unauthorized access.

4. Acceptable use

You agree not to use the Service to:

• Send communications to leads who have not consented to receive them
• Bypass the consent flags, quiet-hours enforcement, or kill switch
• Misrepresent the AI-generated nature of communications when disclosure is required (you may use AI-drafted text; you must not deny it if a lead asks)
• Send communications that violate CASL, CRTC rules, the National DNCL, PIPEDA, Alberta real estate regulations, or your brokerage's policies
• Attempt to access data belonging to other operators, leads who are not yours, or our systems without authorization
• Reverse-engineer, copy, or resell the Service or any component thereof

We reserve the right to suspend or terminate accounts that violate these terms.

5. AI-assisted communications

Realty Stack uses artificial intelligence to draft messages, prioritize follow-ups, and summarize lead activity. The AI is a tool that operates under your supervision:

• Every AI-generated outbound communication can be configured to require your approval before send (and is by default during onboarding)
• You are the responsible licensee for every communication sent from your account, AI-assisted or otherwise
• The AI may make mistakes; you are expected to review drafts and correct errors before approving them
• We do not warrant that the AI's output is fit for any particular client interaction; that judgment is yours

6. Integrations

Realty Stack integrates with third-party services (Lofty, Repliers, Twilio, Resend, Google, and others). Your use of those integrations is also governed by the third party's terms. We are not responsible for the operation, availability, or content of third-party services.

7. Fees and billing

During the dogfood and closed-beta period, the Service is provided to invited operators at no charge. When paid plans launch, you will be notified before any billing begins.

8. Intellectual property

We own the Service, including all software, designs, and content we create. You own the content you create using the Service, including lead data, drafted communications, and configuration choices.

You grant us a limited license to process your content as necessary to provide the Service. We do not sell your content, do not use it to train external models without your consent, and do not share it with third parties beyond the named sub-processors in our Privacy Policy.

9. Termination

You may stop using the Service at any time. On request, we will export your data (within 7 days) and hard-delete from our systems within 30 days, excluding records subject to regulatory retention.

We may suspend or terminate accounts that violate Section 4 (Acceptable Use), are inactive for an extended period, or where required by law.

10. Disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Real estate decisions, valuations, and client commitments are your professional responsibility. Realty Stack's outputs are tools for your judgment, not substitutes for it.

11. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Service is limited to the fees you paid us in the twelve months preceding the claim, or CAD $100 during periods when the Service is provided at no charge.

We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of leads, or loss of business opportunity.

12. Indemnification

You agree to indemnify and hold us harmless from any claim arising out of your use of the Service in violation of these terms, your professional obligations as a REALTOR®, or applicable law (including CASL, CRTC, DNCL, and PIPEDA).

13. Governing law and venue

These terms are governed by the laws of the Province of Alberta, Canada, without regard to conflict-of-law principles. Any dispute will be heard in the courts of Alberta.

14. Changes to these terms

We may update these terms. Material changes will be communicated by email at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

15. Contact

1814629 Alberta Ltd (Brent Deptuck, REALTOR® at Real Broker)
13731 56 ST NW, Edmonton, AB T5A 4Z5
Email: brent.deptuck@gmail.com